Q1: What are your terms of packing?
A: Small components are packed in export carton boxes. Larger items like rails or ground screws are packed using steel pallets for safety during transit.
Q2: What are your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We provide photos of the products and packages before you pay the final balance.
Q3: How long is the delivery time?
A: Ground screws typically take 5-10 days after deposit, while solar mounting structures take approximately 10-15 days.
Q4: How do you ensure product quality?
A: Quality is our core focus. We conduct inspections during each production procedure and a final quality check once finished.
Q5: What is the warranty for your solar tripod systems?
A: We offer a 10-year warranty on materials, with a projected service life of more than 25 years.
Q6: Can I request samples before placing a bulk order?
A: Yes, we are pleased to offer samples upon request. Samples can usually be prepared within 3 to 7 days.