Q: What is your terms of packing?
A: Small components are packed in export carton boxes. Ground screws, rails, and larger items are packed using steel pallets.
Q: What are your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We provide photos of the products and packages before you pay the balance.
Q: How long is the delivery time?
A: Ground screws typically take 5-10 days after deposit, while solar mounting structures take 10-15 days.
Q: How do you ensure quality control?
A: Quality is our culture. We perform inspections at each procedure and a final QQC once production is finished.
Q: What is the warranty for your products?
A: We offer a 10-year warranty on materials and a service life of more than 25 years.
Q: Can I get samples before ordering?
A: Yes, we can offer samples as per your request. Samples can typically be prepared within 3 to 7 days.